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Support Services

Local services to support children and families

If you are in immediate danger, call 999. If you think you may be experiencing abuse or neglect you can tell any adult who works with you (teachers, social workers, doctors) and they have  a responsibility to make sure you are being safeguarded from harm.


Childline provide 24 hour 1-1 counselling, and also run an ‘Ask Sam’ service to answer letters you send about anything and everything that is worrying you. Phone: 080011 11 24 Hours. Because ChildLine is an 0800 number calls are free and don't show up on a BT or cable phone bill. You can also get in touch online at - no problem is too big or small.

SupportLine. The telephone Helpline providing confidential emotional support to Children, Young People and Adults on any issue including domestic violence. Keeps details of other agencies, support groups and counsellors throughout the UK. 01708 765200, or email:

Relate for Young People If you are aged 10-25 and your parents, step-parents or carers are separating or argue a lot, Relate can help. You can talk in private about your experiences and feelings with a Relate Counsellor - 0300 100 1234.

Support for young Carers

Creative Youth Network support for young people to reach their potential no matter what their backgound or circumstances.

Bristol MAPS support for young people with accommodation issues

Rife Magazine a platform for the opinions of Bristol's Young People

Drug and alcohol use

Adfam For families and friends of alcohol and drug users. Call on 020 7553 7640

Alateen For any teenager who is bothered by someone else's drinking. They offer support and guidance and hold regular meetings. Call 020 7403 0888

Alcohol Concern or call 020 7264 0510

Talk About Alcohol to provide facts about alcohol use to enable you to make your own decisions about alcohol in the future.

Talk to Frank has information for anyone concerned about drugs.

Bristol Drugs Project have a range of support available for your child who may be being affected by your alcohol or drug use.

Sexual health and wellbeing

Freedom and Freedom Youth are a service for lesbian, gay and bisexual young people, and those questioning their sexuality.

Brook provide help and advice on sexual health and wellbeing

Unity Sexual Health

Unity at Brook the Station

Sexual Abuse

Survivor Pathway to find advice and support for survivors of sexual violence.

Barnardo’s BASE - a local specialist service for young people under 25 who have been sexually exploited. For more information on the help they provide, or to refer a case, please visit their site.

Domestic Abuse

The Hide Out Women's Aid have created this space to help children and young people to understand domestic abuse, and how to take positive action if it's happening to you.

Julian House


Kidscape or 08451 205 204. This anti-bullying charity has a helpline for parents and carers.

Education Action Challenging Homophobia or call 0808 1000 143.(this link does not work in Internet Explorer, try Google Chrome or Firefox).

Support Against Racial Incidents (SARI) or call 0117 952 5652.

Online Safety

Think You Know holds resources for children, young people and families regarding online grooming and exploitation.

Mental Health and Wellbeing

Kooth An online wellbeing mental health community

Off the Record Mental health services for young people in Bristol and South Gloucestershire

Self Injury Support has a text and email support service

Female Genital Mutilation

Integrate - a youth-led charity that campaigns for gender and racial equality and cross-cultural cohesion

'My Clitoris' film made by the young people of Integrate UK, making it very clear that no form of FGM is acceptable.