Safer Connections – Bristol’s Specialist Harm Outside the Home Team
Safer Connections is Bristol’s citywide specialist team working to safeguard young people from harm outside the home. We respond to risks that emerge in peer groups, schools, public spaces, and online environments, places where traditional safeguarding frameworks may struggle to intervene effectively. Our work is rooted in the belief that safety is shaped by context, and that protecting children means understanding and influencing the environments around them.
Created in response to the Thematic Child Safeguarding Practice Review into Serious Youth Violence, Safer Connections was designed to address the fragmentation identified across services. We offer a coherent, joined-up response to Harm Outside the Home (HOtH), bridging statutory and non-statutory systems, supporting both individual children and wider contexts, and driving strategic change across Bristol. Our team combines direct work with young people, partnership coordination, and system leadership, ensuring that every concern is met with informed, proportionate, and collaborative action.
At the heart of our approach is a commitment to relational practice, trauma-informed support, and children’s rights. We work alongside families, professionals, and communities to build protective networks, disrupt harm, and create safer spaces for young people to thrive.
Understanding Harm Outside the Home
Harm Outside the Home — also known as extra-familial harm — refers to the risks and abuse children may face beyond their families. These harms are often complex, overlapping, and rooted in social conditions. They include:
These harms often occur in contexts (such as schools, parks, streets, online spaces) where traditional safeguarding systems struggle to intervene. Children may be groomed into harmful relationships that feel like belonging. The harm may be normalised, hidden, or misunderstood.
The Bristol Harm Outside the Home Strategy 2025–2030 recognises that safeguarding must evolve to meet these challenges. It calls for a whole-system, anti-racist, trauma-informed approach that centres young people’s lived experiences and builds safety in the places they inhabit.
Why ‘Safer Connections’?
The Thematic Child Safeguarding Practice Review into Serious Youth Violence revealed a system that was skilled but fragmented. Young people were known to multiple services, yet responses lacked coherence, contextual understanding, and shared accountability. The review called for a whole-system shift—one that moves beyond siloed interventions and toward a joined-up, relational approach to safeguarding harm outside the home.
It identified four key areas for improvement:
Safer Connections was created to meet this need, not just as a team, but as a principle. The name reflects our core purpose: to build stronger, safer connections around young people. Whether through trusted relationships, joined-up planning, or community-based disruption, we work to connect the dots across systems, services, and spaces. We believe that safety is not just about protection, it’s about belonging, trust, and the strength of the networks that surround a child.
By bridging statutory and non-statutory services, supporting both individual children and wider contexts, and driving strategic change, Safer Connections offers a coherent, citywide response to harm outside the home.
Our Structure
Safer Connections sits within the First Assessment Service and consists of two core teams:
Children’s Practice Team
Partnership Team
Together, we deliver a whole-system response to HOtH, supporting both statutory and non-statutory services.
What We Do
Safer Connections delivers a citywide, multi-agency response to Harm Outside the Home (HOtH), supporting both individual children and the wider contexts in which harm occurs. Our work spans direct intervention, strategic coordination, and system development, with a focus on relationship-based practice, contextual safeguarding, and collaborative disruption.
Our HOtH Specialist Keyworkers provide intensive, trauma-informed support to children at medium to high risk of harm outside the home. This includes:
Our Partnership Team works across agencies to strengthen Bristol’s whole-system response to HOtH. This includes:
We act as a key point of contact for professionals seeking guidance, resources, or access to the HOtH service.
The MACE Framework is Bristol’s multi-agency mechanism for identifying, assessing, and responding to child exploitation and harm outside the home. It supports the work of Safer Connections by providing structured oversight, coordination, and strategic leadership across the city.
Pre-MACE (Neighbourhood-Focused)
Operational MACE
Strategic MACE
MACE is not a substitute for statutory safeguarding processes. Referrals to First Response and strategy discussions remain the primary route for safeguarding children. MACE enhances these processes by enabling joined-up planning, contextual analysis, and disruption activity across agencies.
Safer Connections reviews all HOtH-related referrals into First Response, ensuring that children receive the right support at the right time. Where concerns do not meet statutory thresholds, we:
This ensures that no child falls through the gaps, and that every concern is met with proportionate, informed action.
Our Practice Principles
Safer Connections is guided by both local and national frameworks, including the TCE Multi-Agency Practice Principles These principles shape our culture, behaviours, and decision-making:
We centre their voices, needs, and rights. We listen, believe, and act in ways that build trust.
We recognise how racism, poverty, and exclusion amplify vulnerability. We embed anti-racist practice and challenge bias at every level.
We value the expertise of children, families, and communities. Their insights shape our interventions and system design.
We build safety through connection. Trusted relationships are the foundation of recovery and resilience.
We understand how trauma affects behaviour, relationships, and engagement. We meet children where they are, not where we expect them to be.
We ask questions, seek patterns, and use data to inform action. We reflect, adapt, and learn continuously.
We work alongside families, not around them. We support them to understand harm and build safety together.
We intervene in contexts — not just individuals. We work with schools, communities, and peer groups to make environments safer.
These principles are not just values — they are practice commitments. They guide our work with children, our collaboration with partners, and our strategic leadership across the city.
How Will We Know We're Making a Difference?
Safer Connections is committed to continuous learning, accountability, and impact. Our outcomes framework is grounded in both qualitative insight and systemic analysis, helping us understand what’s working, what needs to change, and where we can go further.
We measure our impact through:
How to Access Safer Connections
For Training, Consultation or Mapping Support:
📧 Email: saferconnections@bristol.gov.uk
For Referrals:
📞 Call First Response on 0117 903 6444
If there is evidence that a child is experiencing harm, this is the statutory route.
Requesting Safer Connections support does not replace your statutory duty to report safeguarding concerns.