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Frequently Asked Questions

KBSP recommends that Child Protection Leads and Senior Management update training at inter-agency level at least every two years. Other staff should update at least every three years. Please refer to the Working Groups on the training page of the website to determine what training you need to do. All agencies should be giving in-house updates of a regular nature as well as sending people on our courses.

Identify which working group is most relevant for you in relation to Child Protection and Safeguarding duties – then select a course appropriate for that working group which you have not already completed. The training programme is refreshed annually so there will always be a range of options when refreshing. Designated Safeguarding Leads needing to refresh their knowledge, can attend the Advanced Child Protection Training For Safeguarding Leads and Specialist Practitioners.

Costs for all KBSP courses are on the training page of the KBSP website. You can also find the costs in each of the course descriptions on the Learning Management System.

Levels can mean different standards to each of our organisations, so we avoid using them for our courses as it causes confusion. The only exception to this is NHS staff. For those staff we have met with Safeguarding Leads in your settings to confirm what level our courses are and you will find this information in the course description.

We have mapped the training programme to your intercollegiate document with the help of your colleagues. You should still select the working group that best describes your duties and responsibilities. When you select a course ensure that it is relevant to your working group, and check the course description to ensure that it meets your required intercollegiate level.

Single agency training is specific to the work of your organisation. It can be delivered at any level of skill and knowledge, from a basic induction for Group A staff, to a highly specialist course providing specific techniques for practitioners, or a specialist course covering the exact duties of safeguarding leads within your organisation.

Inter-agency training focuses on more generic safeguarding topics that are relevant to all agencies working with children, adults and families, and all inter agency courses will be attended by and/or delivered by a number of organisations. Inter-agency training will always contain a focus on how organisations work together to keep children and adults safe, how to balance the competing priorities involved and how to overcome the barriers that exist.

Firstly, because we know there are lots of challenges involved in working together to keep children, adults and communities safe from harm – and over the last 20 years there have been a significant number of deaths or serious harm, where difficulties in working together were highlighted.

The more we learn about working with each other, and the more we put this into practice, the less likely missed opportunities will continue to happen. As a result of those missed opportunities there is also a legal duty on us all to work together, and train together.

The safeguarding landscape changes frequently. We have changes in legislation, in statutory guidance, and also in terms of our awareness of different types of abuse or harm. We also have innovations in practice that enable us to develop new, effective, methods for working with our community.

If your job involves contact with children, adults and/or families then you will never know everything there is to know about safeguarding. It is fantastic to bring that knowledge and experience to inter agency courses so that newer practitioners can benefit from it. 

We revise the training programme and publish a new one each year (April – March). Not all courses are offered every year so it could be that we are not offering the course you are looking for. Email us with the details so that we can add your request to our training needs analysis, and if it turns out we can help you find the course elsewhere we will let you know.

If a course proves more popular than we expect, then if we have capacity, we will run additional dates. If the course is full there is an option to be added to the waiting list in the Learning Management System (Click 'notify me of future dates').

If at all possible, book places early (we advise 2 months in advance) to avoid disappointment. 

If you are a delegate manager you can cancel your colleagues booking in the Learning Management System (LMS).

In addition, if you are cancelling a booking less than ten working days before the start of the training course, please email us at to confirm in writing the reason for absence. For all details of the cancellation policy please see the Fees and No Show Policy section on the training page.

Here are the details of our cancellation policyThe policy will be quoted on your confirmation email when you book a place on one of our events.

Cancellation Policy

If you fail to inform the training administrator of your absence by 09.00 ten working days (Monday to Friday) prior to the course in writing your agency will be charged the full price of the course. Non-attendance on the day will also result in your agency being charged the full cost of the course (this is regardless of whether your agency has received a funded place or not). Please copy in your manager when sending cancellation emails. If you are unable to attend please notify us asap by email.

We refer to this as a swap.

Please contact the KBSP Training Team in the first instance with full details of the existing delegate, booked onto the training. From here we will endeavour to accommodate a swap. The new delegate will need to have registered an account on the Learning Management System so that we can manually add them to the training course and remove the current delegate.

Every year we send out a training needs questionnaire to our partner organisations, to safeguarding leads in those organisations and we encourage them to share this with anyone who might want to contribute to telling us what training is needed in Bristol for the year ahead.

We also offer courses bases on learning identified in Statutory reviews and in response to any national or local priorities. We won’t always offer courses, sometimes we will recommend training delivered by another organisation to meet these needs. 

Training is only useful if it makes a difference to how you do your job. Part of our evaluation process is to ensure that your manager is considering whether the training was value for money, how it has affected your practice, and what further needs might arise as a result you completing a course with us. 

This is related to the ongoing evaluation of our training and its effect on practice. 

KBSP must monitor how effective our training programme is, both in terms of the quality of the training, and also the impact it then has on participant’s practice at work.  This means we need to measure what people learn when they come on our training, what they do with that learning when they go back to their workplace, and take on board any suggestions to improve the training that we provide.  This is why:

  • You are asked to complete a questionnaire before you attend our training – so that we can measure your knowledge and skills before you attend our training.
  • You are asked to complete a questionnaire as soon as you finish your training course – so that we can measure any immediate change in your knowledge and skills, and check the quality of the training that was delivered.
  • You are sent a questionnaire 3-6 months after you complete training – this is so that we can see what difference the training made to how you work.
  • We also contact line managers (as stated on your application form) – this is because they should be aware of whether they are getting value for money from the training they send staff on, whether they are sending staff on the right courses for their role, and what difference the training is making to the way staff work.
  • It is just as important for us to hear about when the training has not made an impact – so that we can review and adjust the training to improve it

We need to know how you are using the training that you attended, and how useful you found it. We also need to find out if there are any concerns about the training, and we want to hear about any suggestions for improving our training. The online questionnaires only take a few minutes to complete but they provide us with lots of important information.

In order to ensure that the courses all run with an inter-agency group we often limit the number of places allocated to each type of organisation. All your staff will complete the same course, but we might book them onto different sessions so that the inter agency mix is maintained.

This isn’t unusual, lots of people carry more than one role at work. To decide which course is best for you, think about what your current training need is, and book on the course that is appropriate for that part of your work. For example, if you are an advanced practitioner and also a manager, which course you choose would depend on whether you wanted to develop your practice skills, or whether your focus was your role as a safeguarding manager. If you want to develop some awareness of a type of abuse you have not encountered before then you might choose to book onto an awareness course, even though you have advanced practitioner skills in other areas.

To make the right decision read the course descriptions before making your choice.

Yes - we can provide commissioned training courses if we have capacity: 

 Commissioned Courses

  • If you have a particular topic that you would like to arrange training for a group of your staff on, or would like to request the KBSP trainer to deliver in house foundation level single agency safeguarding training then please contact us to discuss your needs.
  • The delivery of commissioned courses is dependent on the capacity of the KBSP training and development officer, booking early will avoid disappointment.
  • All priced for commissioned courses assume that you will provide the venue – please contact us for a quote if you need us to provide the room.
  • All courses will include handouts and resources provided electronically to participants. KBSP will provide the laptop and any resources required to delivery training activities. There would need to be a blank wall or a screen to project onto.
  • For further details please contact us 

Costs for Commissioned Courses are as follows:


  • 1 day training events (based on 7.5 hours training). 24-30 attendees. Training venue and refreshments not included.
    • £500 small VCS organisations with an income of less than £100,000
    • £1000
  • Half day training events (based on 4 hours training). 24-30 attendees. Training venue and refreshments not included.
    • £250 small VCS organisations with an income of less than £100,000
    • £500
  • Short Briefings and Refresher Update Sessions. Up to 2.5 hours and maximum of 60 attendees. Training venues and refreshments not included.
    • £175 small VCS organisations with an income of less than £100,000
    • £350

You can contact KBSP Training Admin, Tel. 0117 922 4626, email:

Make sure to add ''NEW ENQUIRY'' to the subject line.


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